Returns & Exchanges
At Slick Gorilla, we want you to be fully satisfied with your hair styling products, which is why we offer a 30-day return window for items in their original, unused condition. If your order isn't quite right, our dedicated team is here to ensure a smooth and professional exchange process.
Check Eligibility
Ensure your products are unopened, unused, and in their original packaging within 30 days of delivery to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.
Pack and Ship
Securely package your items to prevent damage during transit and use a tracked shipping service to send the parcel back to our warehouse.
Processing and Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing